Chapter 2 - Case Study 1: Google Named in $1 Billion Trade Secret Lawsuit

by: Elvin Uy (986)

1. This incident illustrates some of the potential problems for small software developers working with giant software manufacturers to extend or enhance their products. Provide two good reasons why small developers should still consider working closely with large software firms.

The two good reasons why small developers should still consider working closely with large software firm are so that they could use the connections of the large software firm and for the business will still last to the industry for more times. These reasons might useful for small firms software developers to know as they are included to the huge firms as people might seen and it includes as an advertise to the users being part of a well known large firms and will definitely grow also being a large firm company.

2. What measures could LimitNone have taken to better protect itself from Google’s alleged actions? What measures could Google have taken to protect itself from this lawsuit?

As for limitNone must be more careful and have their strategies for their protection regards to the information that they will give from Google’s alleged actions, as well same as Google must protect itself and being also in business with LimitNone to avoid from this lawsuit.

3. Do research on the Web to find out how this case is proceeding in the courts. Write a short summary of your findings.

(state law claims preempted where defendant allegedly fraudulently induced
plaintiff(LimitNone LLC) to submit proposed marketing designs, and then copied the designs and published them 

as its own; “That defendants(Google INC) interfered with this right though the use of fraud and deceit by 

inducing plaintiffs(LimitNone LLC) 

claims sufficiently to escape Copyright Act preemption)

Most of the businesses like this are all in common thing they give and provide information to their millions of users in the world and do business in different company world wide as an example of a large company like Google in today they are the most demand to the users, and as a large company like Google they can easily handle case situation.

2. Waste Management Sues SAP for Alleged Fraud and Breach of Contract

1. What actions should WMI have taken to lessen the risk of this project and avoid these problems?

To avoid these problems, Waste Management, Inc. (WMI) together with SAP should have their understanding bot  each other and the both parties must have their agreement regards to the problems so that there were be no conflict issues and encountered problems at all both sides.

2. What sort of losses has WMI incurred from the delay of this project? How has the lack of success on this project affected SAP?

 Aside from losing their customers, they will also lose their sales and profit, that may cause to lose their jobs and business

3. Do research on the Web to find out the current status of the lawsuits between WMI and SAP. Write a brief report summarizing your findings.

Waste Management’s lawsuit against SAP for a “complete failure” of a $100 million software implementation boils down to promises. What did SAP promise Waste Management? And how much responsibility does Waste Management bear for believing those promises?

According to Waste Management’s complaint, SAP said it could offer an out-of-the-box ERP system with no customization. Waste Management’s reality was different. That disconnect isn’t all that noteworthy. Enterprise software companies typically say there is no customization required and customers still need to tweak. What’s interesting is that Waste Management is going after SAP in a very public manner. I’m familiar with Waste Management from a previous case study on the company. In a nutshell, it’s a giant company that has been built via acquisition. Legacy systems were everywhere and a good chunk of them were outdated. From 2003 to 2005, Waste Management was becoming more than an army of small waste hauling firms and an integrated company. In 2005, Waste Management was looking to overhaul its order-to-cash process–billing, collections, pricing and customer set-up.

Source: http://www.zdnet.com/blog/btl/promises-promises-a-look-at-waste-managements-case-against-sap/8338

3. When Certification Is Justified

1. How can organizations and vendors change their certifications programs to test for skills as well as core knowledge? What issues might this introduce?

Most organization and vendors change their certifications programs as a hiring gate for those levels of position that is applicable for that program and for the jobs that is required important core knowledge.

2. What are the primary arguments against certification, and how can certifying bodies change their programs to overcome these shortcomings?

In the level of certification or other term for examination procedures this part of level must be primary arguments in terms of being in the industry of Information technology professions certifying bodies that indeed of change engages the needs for certifying in this part of professions.

3. What are the benefits of certification? How might certification programs need to change in the future to better serve the needs of the IT community?

This benefits of certification provides each standard level of being highly promoted or on the proposal of being publicity to achieve within the level of every organizations including individuals who already in members of the propose team and to the consumers within the cycle of  the IT community. 

Chapter 1 - Case Study 1: Computer Assoicates: A Firm with Scandal-Riddled Past

by: Elvin Uy (986)

1. CA executives involved in the accounting scandal were not accused of reporting bogus contracts or hiding major problems in the business. The contracts that were backdated were real sales agreements. Was this really a crime? Should the individuals have been punished so harshly?

Based on the acts that CA executives involved it is definitely a crime, it was started if Honeycutt will not take the    offer that is given and the Computer Associates executives will be harm CSC and for all reason it was proven guilty. Being involved in this offense it is indeed to do punishment for all individuals that was been involved in this crime.

2. In December 2004, CA appointed Patrick J. Gnazzo as senior chief compliance officer to demonstrate to the government and shareholders that the firm would take measures to operate ethically. Gnazzo served in this role at United Technologies for 10 years and had been a member of the board of directors of the Ethics Officers Association. Gnazzo reported to a new executive vice president and general counsel at CA as well as the board’s Compliance Committee. Outline some of the actions Gnazzo might have taken in his first six months on the job.

Patrick J. Gnazzo were appointed as senior chief compliance officer during his first six months of work, he must be a good example as a worker for their company as being in a right way of an ethical procedures that must company wanted. Gnazzo checks CA’s performance also government and shareholders which ended to do lot of actions in his jobs.

3. John Swainson, a 26-year veteran of IBM, joined CA in November 2004 as CEO and president. His first few months with the firm were rough—major customers threatened to dump the firm; some products were behind schedule and were of poor quality; executives had to be fired for breaking company rules; accountants continued to find past mistakes; and many newly hired executives had to be brought on board. What sort of leadership could he have demonstrated to show that he was determined to avoid future scandals at CA?

Swainson must charged his advocacy to the company as a CEO and president he must protect the CA to avoid another mistakes and future scandals and demonstrate as a leadership for the company like way back when CA’s was in a right govern.

4. CA has been hit with numerous scandals since the late 1990s. These scandals raise questions about how successful the firm might have been if not for the amount of time its executives had to spend on these distractions. Compare the revenue growth and stock price of CA to that of some of its competitors over the time period 2004–2008. (Be sure to use CA’s
corrected figures!) Can you detect any impact of these scandals on CA’s performance? What else might explain the difference in performance?

As being mention based on the previous question, there is a huge impact of the scandals that CA’s been involved, it will affect the numerous problems of the company encountered, these sort of situation will might be the cause of the company for being closed permanently, by this situations those executives of the board might explain every scenario that has been performed in regards to the company matter.

2. Dell Inc. Merely Tough on Suppliers or a Bully?

1. Identify at least two other companies that mange their suppliers in a manner similar to Dell computers. do these companies have anything in common with Dell?

I think the Avon and Herballife companies similar to Dell because they are also selling products directly to the customers.

2. Can you Identify any disadvantages for dell in taking the approach to managing suppliers?

·         Have to pay supplier first before getting paid from customers,Need to hold the inventory at each step in value chain,Stuck with excess inventories of slow selling products and Caught with short supplies of hot products- lost sales.

3. Do you think that this approach to managing suppliers is unethical, or is it acceptable and ethical? explain your reasoning.

Yes it is an ethical because they only want to do business to the people, Dell company emphasis on direct sales and as a rule they committed they do not allow returns on orders from re-sellers of provide price protection on market prices and also offered for the re-sellers to have their incentive promotions up to 20 percent discount from the advertised prices.

4. Would you recommend any changes to the way Dell manages suppliers? Defend your position.

I’ll better recommend for more understanding to their suppliers, dealers, workers and customers for much improvement of their company.  

3. Is There a Place for Ethics In IT?

1. Discuss how a CIO might handle Schrage's Scenarios using the suggested process for ethical decision making presented in this chapter.

CIO might handle schrage’s scenacios by handling them how to make and suggest right decisions making ethically. It is a good example for every employees to do oriented in part of their ethics when providing each decisions, by the regards to the business to be develop and sustain the parallel process of meeting the standards of the company.

2. Discuss the possible short-term losses and long-term gains in implementing ethical solutions for each of Schrage's scenarios.

In having the short-term losses failed the standards of quality that the company have. This may cause in a serious part of most common company problems have this may loss a part of the profit and a part of ethically issues encountered, but if the worst scenario might be change, then this will be the part of a business will be grow much respect to the ethical values of the people involved and it will gain much for the company profit.

3. Must businesses choose between good ethics and financial benefits? explain your answer using Schrage's scenarios as example.

By choosing this between good ethics and financial benefits make help to evolve every trials that may have in having a good ethics which help as what you have and financial benefits as help towards you up.

This two part of example will manage every characteristic of certain business individuals have. 

What takes to be IT professional

Being an IT Professional is broad thing to say in terms of profession , but most important characteristic of an IT Professional is you need to be a good thinker, you must have logical skills , you need to be resourceful in finding solution based on scientific method and innovating brilliant ideas for each problems that will encounter come what may.You must also know the previous and latest thing in programming languages and terminologies that must be use in the IT world community. By having an ideas in designing and creating innovation to the existing projects and will be propose projects. IT Professional must have an enough knowledge to solve problems in regards to the technology that have been exist in the industry. IT professional must have a good attitude towards people they encountered every certain days of their life as an honor to serve and be a solution provider in new world of Information Technology.